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Install CommonSpot Paste Helper Extension

If you use Chrome to author, this dialog displays the first time you try to cut, copy, or paste content in the CommonSpot Rich Text Editor. For security reasons, both Mozilla-based browsers and Chrome disallow these operations unless you first configure the browser to explicitly grant access to the clipboard.

Click to download the extension, then drag to the browser window, as instructed.

Important Note: By default IIS does not enable the Chrome extension file type (.crx). For sites to automatically serve the \commonspot\dhtmledit\paperthin_chrome_extension.crx to contributors from the web server, the Chrome extension MIME type application/x-chrome-extension (.crx) must first be registered with IIS. See Clipboard Operations.

Clipboard functions are enabled on browser restart. To avoid the interruption this may cause, create a sample instance of cut-and-paste in the RTE to invoke the download in advance of using the clipboard for actual content creation.

Note that clipboard behavior is also affected by Rich Text Editor settings configured at the admin level.  Consult your CommonSpot Site Administrator or see the description of Paste Options under Rich Text Editor Settings in the Administrator's Reference.


Related Links

You can download PDF versions of the Content Contributor's, Administrator's, and Elements Reference documents from the support section of (requires login).

For technical support: