Help & Frequently Asked Questions
Need help with the website that you can't find here? Want to report an error or have a suggestion about the website? Contact the web team via email at firstname.lastname@example.org or over the phone: 301-209-3337
Online Accounts & Services
Logging in - Current AAPT Members
By default, your username is your AAPT Member ID (see below for assistance identifying your member ID)
New Users & Non-members
I've forgotten my password (or username) or wish to change it!
Updating your account/contact info
You can update your contact and other information about yourself by visiting the account profile page and clicking edit. If there is anything you are unable to update (for example - deleting an old address), please contact our Membership Department directly via email@example.com or 301-209-3333.
What is my Member ID number? Where do I find it?
Your 5 digit member ID is located on the mailing label of your AAPT journals, directly above your name. It is also printed on all paper renewals.
The Physics Store
For help and frequently asked questions pertaining to AAPT's Physics Store, please see the Physics Store Help/FAQ page.
I'm not a current AAPT member, but would like to join or renew and receive the discounted rate for a meeting registration immediately.
If you place an order for an AAPT membership and meeting registration in the same cart before completing your order, the member rate appropriate for your member type will be applied to the meeting registration. Follow these simple steps:
Why am I having trouble viewing the AAPT website on my computer?
I am having issues logging in or using an online service. What are the first steps I should take?